Terms Of Service
OVERVIEW
Welcome to Azivella! The terms “we”, “us” and “our” refer to Azivella. Azivella operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Azivella is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years old or the age of majority in your state of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use and your device settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted in our store.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of products offered to any person, geographic region or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Azivella reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Azivella confirms acceptance.
We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted.
If we do not accept, change, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided when the order was placed.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy
You represent and warrant that your purchases are for personal or household use only and not for resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.
Unless otherwise stated, prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.
You represent and warrant that:
• the payment information you provide is accurate
• you are authorized to use the payment method provided
• charges incurred will be honored by your payment provider
• you will pay all charges including applicable taxes and shipping costs
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by:
• shipping carriers
• customs processing
• weather or natural events
• circumstances outside our control
Once products are transferred to the shipping carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on the Services including trademarks, brands, text, images, graphics, reviews, videos, and website design are owned by Azivella, its affiliates, or licensors and are protected by United States and international intellectual property laws.
You may use the Services for personal, non-commercial use only.
You may not reproduce, distribute, modify, republish, download, or exploit any material without our written consent.
Unauthorized use may violate federal or state intellectual property laws.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools which we neither monitor nor control.
These tools are provided “as is” and “as available” without warranties or endorsements.
Your use of such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites.
We are not responsible for examining or evaluating the content or accuracy of these third-party websites.
Any use of third-party sites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Azivella is powered by Shopify, which enables us to provide our Services.
However, all purchases made through the store are made directly with Azivella, not Shopify.
Shopify is not responsible for any aspect of any sales transaction between you and Azivella
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy
Because our store is hosted by Shopify, certain information may also be processed according to Shopify’s Privacy Policy.
SECTION 11 - FEEDBACK
If you submit feedback, suggestions, or reviews, you grant Azivella a worldwide, royalty-free, perpetual license to use and publish that content for marketing, promotional, or operational purposes.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally information on the site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct any errors or cancel orders if information is inaccurate.
SECTION 13 - PROHIBITED USES
You may not use the Services:
• for unlawful purposes
• to violate laws or regulations
• to infringe intellectual property rights
• to harass, abuse, or harm others
• to transmit viruses or malicious code
• to collect personal data without authorization
We may terminate accounts that violate these Terms.
SECTION 14 - TERMINATION
We may terminate or suspend your access to the Services at any time without notice if you violate these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind.
Some jurisdictions may limit warranty disclaimers, so certain limitations may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Azivella shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Azivella, its affiliates, and partners from any claims arising from your breach of these Terms or violation of applicable law.
SECTION 18 - SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Azivella regarding the use of the Services.
SECTION 20 - ASSIGNMENT
We may assign or transfer our rights under these Terms without notice.
You may not assign these Terms without our written consent.
SECTION 21 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of Belgium, without regard to conflict of law principles.
You agree that any disputes relating to these Terms or the Services will be subject to the exclusive jurisdiction of the courts of Belgium.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS
We reserve the right to update these Terms at any time.
Changes will be posted on this page and become effective upon posting.
SECTION 24 - CONTACT INFORMATION
Store Name: Azivella
Company Name: Ecom SP
Company Address: Oorsprongstraat 59, Tongeren-Borgloon, Limburg 3840, Belgium
Company Registration Number: 1017085184
Phone: +1 917 735 6552
Email: support@azivella.com
Customer Support Hours: Monday – Friday | 9:00 AM – 5:00 PM ET